Refund Policy

At Hezekiah’s Love Bites, we’re passionate about delivering organic, high-quality treats your pup will love. Every treat is made with care using premium ingredients, and we stand by the quality of our products.

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Because of the perishable nature of our treats and for safety and health reasons, all sales are final. We do not accept returns or offer refunds on any items once they have been shipped.

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However, we understand that things happen.

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If you experience any issues with your order—such as damage during shipping, missing items, or concerns about quality—please reach out to us. We handle each situation individually and strive to make it right whenever possible.

Your satisfaction matters to us.

If something isn’t right, use our contact form on the website. Please include your order number and a brief description of the issue. Photos are helpful if something arrived damaged.

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We may offer a replacement, store credit, or other resolution depending on the circumstances.

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Thank you for supporting Hezekiah’s Love Bites and for giving your dog something special and wholesome.